Contact information

Contact Tess Herbal Co.

For questions about products, orders, shipping, or returns, contact us by email:

Email: mailto:hello@tessherbal.store

Customer-support messages are normally answered within 1–2 business days, Monday through Friday, excluding holidays.

Please include your full name and order number when contacting us about an existing order.

For approved returns, the appropriate mailing address and return instructions will be provided by email. Please do not mail products without receiving authorization first.